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If You're Gonna Clean, At Least Do It Right

I recently learned that an acquaintance of mine works as a facility manager in a smaller company where he oversees and manages the cleanliness of the building. There is no in-house cleaner on hand so he outsources the custodial services. But I learned...

Published 08-10-2009 10:34 AM by Corinne Zudonyi

Filed under: Management, Training

Cleaners Should Also Be Educators

As an editor, I am either writing or researching something about the cleaning industry every day. Whether its for an article, catching up with a reader or moderating a Webcast, the information I have access to can be very valuable in everyday life. In...

Published 07-02-2009 2:35 PM by Corinne Zudonyi

Filed under: Training, education

Reading Between The Lines

In the cleaning industry there are four groups: manufacturers, distributors, building service contractors and in-house cleaners. Each group has different objectives and varying needs, forcing educational sessions and seminars to be general. As I sit through...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Management, Training

Translation: ¿Habla usted inglés?

Think fast: How do you say “flat-head screwdriver” in Spanish? When a cleaner is strapped for time, the last thing they need is to differentiate between a “destornillador” with a “cabeza plana” or a “cabeza Phillips...

Published 09-11-2008 2:00 PM by Corinne Zudonyi

Filed under: Training, HR, Software, Mobile Devices

Cleaning After A Facility Upgrade

Over the last year, our facility has been under construction for major renovation. During that time, hard floors have changed to carpeting, restroom fixtures have been updated to touch-free and space has been optimized to include additional cubicles and...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Management, Training, Touch-free Fixtures, Customer Service, Brooms, Brushes & Mops, Vacuums, Finishes, Strippers & Cleaners

How Loyal Are Your Employees?

I recently read about a retail company that requires a four-week training period that compensates new employees with their full salary. Once the training period is over, the company presents the freshly trained group with something called The Offer: “If...

Published 07-24-2008 2:00 PM by Corinne Zudonyi

Filed under: Training, HR

Aging Workers Stick Around

As Baby Boomers creep closer to retirement age, many industries are feeling the pinch when it comes to replacing these seasoned veterans. Statistics indicate that in the next 5-7 years, a significant part of senior management (about 30 percent) will retire...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Management, Training, HR

Four-Day Workweek Is Seriously Considered

Last week, gas prices peeked at a national average of $4 a gallon. The stress that transportation has had on the working community has been immense and workers are looking for any way to reduce its impact. In my office, carpooling is more common than...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Management, Training, HR

Training: In Case Of Emergency

The executive offices of Housekeeping Solutions are currently receiving a major facelift in the form of renovated cubicles, fresh coats of paint, new flooring and upgraded HVAC systems. The end result is going to be great, but in the interim, staff members...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training, Safety

Consider Facility Traffic Before Cleaning

Last weekend I found myself among the hundreds of people at the grocery store looking for snacks to stock the pantry. I don’t know who decided it, but it seems as though Sunday is the busiest day of the week to grocery shop. That is why I was so...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training, Safety, Customer Service, Equipment, Floor Pads & Brushes, Finishes, Strippers & Cleaners

Spring Is A Time For The Cleaner To Shine

This time of year, I am bombarded with e-mails stressing the importance of spring cleaning. But, this yearly reminder not only results in a cleaner home or office, it offers the opportunity for the cleaner to truly stand out as the expert within the facility...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training, Products & Certifications, HR, Customer Service, MRSA

Caution: Wet Weather Ahead

It is true that the only constant in life is change, and weather in Wisconsin is no different. Last weekend we were elated to turn our clocks forward in hopes of a quick-approaching spring. Instead, we woke up to a fresh blanket of snow on the ground...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training, Safety, Ice Melt, Grounds Care, Matting

Gym Cleaning For Health

In the weeks following New Years, athletic facilities across the country see a spike in registration and gyms become overcrowded, making cleaning and sanitizing difficult for cleaning departments. A recent Newsweek article offers consumers six steps to...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training, Cleaners & Disinfectants, Safety, Customer Service, MRSA

What Are You Doing To Keep Staff Happy?

It is important to make a practice of evaluating the working conditions throughout your facility. Often, cleaning managers have little control over pay, but that can be compensated with improved benefits, incentives and working conditions. I recently...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Management, Training, HR

Incorporating "Why" Into Your Training

Instead of focusing employee training on what and how, take a step back and turn your attention to the why. Although it is essential to train the cleaning crew on how a machine works, or what the safety protocols are, managers rarely focus on why it is...

Published 01-26-2009 3:53 PM by Corinne Zudonyi

Filed under: Training

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If You're Gonna Clean, At Least Do It Right

Cleaners Should Also Be Educators

Reading Between The Lines

Translation: ¿Habla usted inglés?

Cleaning After A Facility Upgrade

How Loyal Are Your Employees?

Aging Workers Stick Around

Four-Day Workweek Is Seriously Considered

Training: In Case Of Emergency

Consider Facility Traffic Before Cleaning

Spring Is A Time For The Cleaner To Shine

Caution: Wet Weather Ahead

Gym Cleaning For Health

What Are You Doing To Keep Staff Happy?

Incorporating "Why" Into Your Training