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I'm afraid summer is about over; time to buckle down and get back to work. Also, time to look around the office or work place with a view to the image you present to your customers and, even more, the impact your building's condition will have on the morale, health, and safety of your staff....
Posted to
BobCroft
by
Bob Croft
on
08-31-2010
Filed under:
Filed under: touchpoints, janitor phoenix, sanitize, disinfect, safety, sanitation, janitorial phoenix, shampoo, burnish, wash windows, refinish, carpet clean, full service, touch point sanitation
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Caught an article in today's Building Services Management Weekly e-newsletter about suggestions that ten illegal immigrants have worked, for several months, in the cleaning crew at Britain's House of Commons. The problem with undocumented immigrants, as I see it, is not that they are, on average...
Posted to
BobCroft
by
Bob Croft
on
08-27-2010
Filed under:
Filed under: drivers license, background, applicant, Fake ID, janitor phoenix, illegal immigrant, court records, ID, janitorial phoenix, check identification, verify social security number, verify identification, security
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Just caught an article in Contracting Profits , by Becky Mollenkamp, detailing the many advantages of vacuuming hard floors, compared to the conventional sweeping or dust mopping. Much of what I've advocated over the years is described: better dust removal from corners and edges, removal of the fine...
Posted to
BobCroft
by
Bob Croft
on
08-23-2010
Filed under:
Filed under: vacuum, janitor phoenix, vacuum floor, janitorial phoenix, burnish, refinish, indoor air quality, allergin removal, allergen removal, dust mop, airborne particles
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Caught an article in the Montreal Gazette that dust from the desert, containing quartz and other substances and microorganisms that cause airway inflammation, can worsen asthma symptoms, particularly in children - more so than ordinary air pollution. This brings to mind an article I wrote a couple of...
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Just back from a quick customer service call to a lab we clean in a small medical building (which we don't). Our client has vinyl tile; we just burnished it (we catch it twice per month, with an as-need top- coating, as part of our ongoing price) and it's looking great. The building has white...
Posted to
BobCroft
by
Bob Croft
on
08-18-2010
Filed under:
Filed under: vacuum, ceramic, janitor phoenix, environmental, damp mop, vacuum floor, Microfiber mop, janitorial phoenix, scrub ceramic, Better Business Bureau, strip ceramic, measure IAQ, indoor air quality reading
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My post the other day got me thinking about dogs. Several weeks ago I got a call from a client, the manager of a mid-size building. A tenant, who treats asthma and other breathing-related sufferers , complained that some of his clients had experienced allergic reactions while in his office; he concluded...
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As a commercial cleaning service in Phoenix, Az, we've had something of a variety of client experiences over the years, but a note I received from a gal I correspond with, who owns a medium size residential cleaning service in New Zealand, takes the cake. She writes: "We work hard to create...
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Caught an AP article in this morning's paper (Arizona Republic, - we're a cleaning service in Phoenix Az ) about a New York retailer hiring a specially trained beagle to sniff out potential bedbugs in the establishment. Since we include tight sanitation and indoor air quality specs in our janitorial...
Posted to
BobCroft
by
Bob Croft
on
08-13-2010
Filed under:
Filed under: bacteria removal, janitor phoenix, environmental, bacterial removal, janitorial phoenix, American Indoor Air Quality Council, touch point sanitation, indoor air quality, airborn particles, allergin removal, allergen removal, touch point, airborne particles
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Got a not-too-pleased call from a client a couple of days ago - the manager of a small medical facility , saying that my crew had done a less than adequate job damp mopping the previous night. We keep a fair amount of back-up on hand daytimes, when most of my crews are fast asleep - an on-call floor...
Posted to
BobCroft
by
Bob Croft
on
08-09-2010
Filed under:
Filed under: microfiber, janitor phoenix, sanitize, disinfect, damp mop, string mop, Microfiber mop, janitorial phoenix, disinfecton, disinfectant, hydrogen peroxide, dust mop
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I still see a surprising number of feather dusters in use, not just by "ma & pa" janitorial firms, but by several of the franchising operations that attempt to promote an image of competence . Customers are generally oblivious to the equipment and methods used by their janitorial vendors...
Posted to
BobCroft
by
Bob Croft
on
08-07-2010
Filed under:
Filed under: microfiber, vacuum, touchpoints, janitor phoenix, sanitize, touch points, sanitation, janitorial phoenix, touch point sanitation, indoor air quality, touch point, hydrogen peroxide, airborne particles
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Quoted a mid-sized pediatric clinic earlier in the week. The pediatrician I spoke with allowed that her partners preferred contracting with an individual, as opposed to a "business", in order to save money . She's concerned that the VCT (90% of the facility) looks a bit dull, even though...
Posted to
BobCroft
by
Bob Croft
on
08-06-2010
Filed under:
Filed under: bacteria removal, pathogen, microfiber, touchpoints, janitor phoenix, sanitize, disinfect, legitimate service, fly by night service, environmental, touch points, sanitation, safety violation, OSHA, bacterial removal, damp mop, vacuum floor, Microfiber mop, janitorial phoenix, burnish, full service, touch point sanitation, disinfecton, indoor air quality, airborn particles, allergin removal, allergen removal, touch point, stripper, dust mop
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Just caught an article in my local paper , the Arizona Republic, about a raid conducted by our county sheriff on a local janitorial service. It's an identity theft case; employees were apparently using stolen names and Social Security numbers. The article quotes the owner of the janitorial firm as...
Posted to
BobCroft
by
Bob Croft
on
07-27-2010
Filed under:
Filed under: drivers license, Fake ID, janitor phoenix, Immigration, screening, illegal immigrant, undocumented, legit, court records, ID, janitorial phoenix, check identification, verify social security number, verify identification, no match letter
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Got a response via myCleanLink from Dave Racine on my July 17 post, "Saving Money on Janitorial Service" . Dave hit on chemical inventory control, in the janitorial industry, being rough to manage, but that properly labeling spray bottles and providing MSDS sheets are quite easy. Over and above...
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Been active in the Phoenix area Better Business Bureau since 1975; we're one of the oldest members they've got (not bad for a janitor firm), hold their A-plus rating , and I'm a volunteer consumer arbitrator for them. Thus it was an easy call to drop by their member reception last night,...
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Just finished reading "Nudge", by Richard Thaler and Cass Sunstein, respectively an economist at the University of Chicago and a Law Professor at Harvard. Essence of their argument (from my perspective) is that, by presenting information and options, and organizing decision making processes...
Posted to
BobCroft
by
Bob Croft
on
07-20-2010
Filed under:
Filed under: scrub, ceramic, janitor phoenix, janitorial phoenix, shampoo, Buff, burnish, carpet clean, full service, scrub ceramic, indoor air quality, restore