'The weakest ink is better than the best memory'

I love this quote by Mickey Crowe in one of his CleanLink Minutes this week. The topic discussed was the importance of paperwork, and Mr. Crowe give numerous examples of why documentation is necessary. 

Says Crowe: "What if you were injured? What if you get promoted? What if you find a better job elsewhere? What if there is a disagreement with the customer (who may replace the position you are dealing with now) and they state as I have oftentimes heard: 'If it is not in writing it did not happen.'"

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